FAQ

If you have any questions about our products or services, please refer to our FAQ section for more information.

General FAQ

Find the most frequently asked questions about the bakery below.

When was Hans Egstorf founded?

Since 1891 bakers have been practicing the craft of baking at Spuistraat 274. This makes our bakery the oldest physical bakery in Amsterdam. Generations of bakers later we're very proud to share the love and passion for baking our bakers have with so many people around the world.

Where is the bakery located?

The oldest bakery in Amsterdam is located at the Spuistraat 274. Just around the canals and Dam square.

What is the recipe of Stroopwafels?

The exact recipe that our bakers use to make the fresh Stroopwafels in our bakery dates back to 1891. The pre-packed Stroopwafels are made with a adjusted recipe to ensure the taste and freshness as long a possible. The ingredients can be found on the packages and the product pages on our website. On our website you can also find a recipe to make Stroopwafels at home! Are you a passioned baker yourself?

Are Stroopwafels vegan?

Stroopwafels contain ingredients as butter and eggs, therefore they are not vegan. We do have Stroopwafels that are gluten free and Lactose-free.

Shipping FAQ

Find the most frequently asked questions about shipping below.

Do you ship to my country?

Our webshop currently ships to: the countries within the European Union, the United States, the United Kingdom, and the United Arab Emirates. If the country where you reside is not listed here, please contact us to discuss the options!

How much does shipping cost?

Shipping costs are automatically calculated based on the delivery address and the weight of your order. You will see the shipping costs reflected on the checkout page.

How long does shipping take?

Delivery times vary based on the transit time to the country of the delivery address. Our bakers will dispatch your order within 1 to 2 business days. During shipping, you will receive updates about the delivery. Tip: Order in advance for holidays to ensure timely delivery.

Will my Stroopwafels arrive fresh?

Pre-packaged stroopwafels are typically good for about 3 to 4 weeks from the moment of shipment. You can extend their shelf life by freezing them. With your delivery, you will receive a flyer with tips on how to store and reheat the stroopwafels to fully enjoy their authentic flavor.